frequently asked questions

  • Schedule your free intro call today!

    Book Online | New Moon Therapy LLC (janeapp.com)

  • New Moon Therapy is in Shorewood, WI. We service residents of WI and NY and offer both in person and virtual sessions. We’re here to support your journey, wherever you are. Schedule your intro call today!

    Book Online | New Moon Therapy LLC (janeapp.com)

  • New Moon Therapy is a cash pay practice and is not in network with any insurance companies. We believe that when clients invest financially in their treatment, they are more committed and engaged, which supports better outcomes. Our goal is to foster a deeper sense of investment and accountability in your therapeutic journey.

    Review your out of network reimbursement benefits in the box below.

  • Credit or debit card.

  • To cancel or reschedule your appointment, please notify your provider at least 48 hours before your scheduled session. Cancellations made less than 48 hours in advance, as well as missed appointments, will incur the full session fee of $200.

  • We do not prescribe medication; however, if you need medication support, we can help connect you with a psychiatrist who fits your specific needs.

  • “Brainspotting is a powerful, focused treatment method that works by identifying, processing and releasing core neurophysiological sources of emotional/body pain, trauma, dissociation and a variety of other challenging symptoms. Brainspotting works with the deep brain and the body through its direct access to the autonomic and limbic systems within the body’s central nervous system. Brainspotting is accordingly a physiological tool/treatment which has profound psychological, emotional, and physical consequences.” -David Grand PhD (founder of Brainspotting)

  • Each care plan at New Moon Therapy is tailored to the individual. Some clients benefit from short-term therapy lasting a few months, while others find value in long-term therapy for ongoing self-exploration and personal growth. Just like massages, reiki, and yoga, therapy is most effective when incorporated into your regular wellness routine. For those new to therapy, weekly sessions provide an ideal foundation for meaningful progress.

  • Investing in therapy is an investment in yourself. Our cash pay fees are as follows:

    • $225 for a 60-minute Initial Intake for new clients

    • $200 for a 50-minute Individual Therapy Session

    • $275 for a 90-minute Brainspotting Session (includes setup, 1 hour of processing, and 30 minutes of grounding/debrief)

    Payment is due at the time of service via credit or debit card.

    To simplify out-of-network reimbursement, we’ve partnered with Mentaya, a service that manages your therapy reimbursement seamlessly. Mentaya is ideal if you:

    • Have out-of-network benefits

    • Feel overwhelmed by superbills and insurance paperwork

    • Have submitted superbills with no reimbursement

    • Want to skip the hassle of insurance claims

    How Mentaya works:

    1. Sign up: Mentaya

    2. Our practice enters your sessions into the platform.

    3. Mentaya submits claims and manages insurance follow-ups.

    4. You receive insurance reimbursement!

    Mentaya charges a 5% fee per claim, covering paperwork, denials, and insurance calls. They guarantee successful claim submission, or you’ll receive a full refund of their fees.

Our mission is to offer compassionate, specialized support for those navigating the challenging journey of grief and loss, empowering individuals to find healing and resilience.

At New Moon Therapy, we believe each soul embarks on unique journeys across lifetimes, facing experiences and challenges that shape who we are. Through a blend of expertise, creativity, and a touch of humor, we offer a realistic, compassionate approach to therapy grounded in understanding.

Our mission is to guide you through the complexities of grief and loss, enhance life experiences, and build on your strengths. Using a holistic approach that honors the mind-body-spirit connection, we empower you with skills and insights to understand how past experiences shape your present.

Whether you’re navigating profound grief or seeking support for other life challenges, we invite you to connect with us and explore how New Moon Therapy can support your healing, growth, and transformation.

can’t find the answer to your question?

Email us at miranda@newmoontherapyllc.com or text/call us at 414-220-0077

are you ready to take the next step?

We are dedicated to redefining the mental health care experience and we would love to be a part of your journey.